WavExp Privacy Policy

Last updated: September 2025

Introduction

WavExp Playlist Music Player ("the App") is committed to protecting the privacy of merchants and their customers. This Privacy Policy explains how we handle data when you use our Shopify app.

Data Collection - What We Collect

We do not collect, store, or process any customer personal data.

The App only collects and stores:

  • Store domain - To identify which store has installed the app
  • App installation status - To manage app functionality
  • Music player settings - Your configuration preferences (playlist URLs, volume settings, player appearance, etc.)

What We Don't Collect

Our App does NOT access, collect, or store:

  • Customer names, emails, addresses, or phone numbers
  • Order information or purchase history
  • Payment information
  • Customer browsing behavior or analytics
  • Any other customer personal information

How We Use Information

The minimal information we collect is used solely to:

  • Provide the music player functionality on your store
  • Save your music player preferences and settings
  • Ensure the app functions correctly on your store
  • Provide customer support when requested

Data Storage and Security

Your music player settings are stored securely in our database with the following measures:

  • All data is encrypted in transit using HTTPS/TLS
  • Database access is restricted and monitored
  • We use industry-standard security practices to protect your data
  • Regular security updates and monitoring

Third-Party Services

The App may embed music from third-party services (YouTube, SoundCloud, Spotify, etc.) based on URLs you provide. These services have their own privacy policies and may use cookies. We do not control or have access to any data collected by these embedded players.

Data Retention

We retain your app settings for as long as you have the app installed. If you uninstall the app, we will delete your data within 30 days unless legally required to retain it longer.

Your Rights

You have the right to:

  • Request access to the data we store about your store
  • Request correction of any inaccurate data
  • Request deletion of your data
  • Uninstall the app at any time, which will stop all data processing

GDPR Compliance

For merchants and customers in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Since we don't collect customer personal data, there are no GDPR concerns for customer data through our app.

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). We do not sell personal information to third parties, and we don't collect customer personal information.

Children's Privacy

Our App does not knowingly collect personal information from children under the age of 13. The App is intended for use by Shopify merchants only.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. Continued use of the App after changes constitutes acceptance of the updated policy.

Contact Information

For any privacy-related questions or concerns, please contact us at:

Email: contact@webexp.dev
Website: https://webexp.dev
App Support: contact@webexp.dev

Shopify Merchant Data

This App is designed for Shopify merchants. By installing this App, you acknowledge that we will have access to certain information about your store as described above, which is necessary for the App to function properly.